Let’s see what we can do…
Bereavement
BCS Plymouth
The Bereavement Counselling Service (BCS) is a charity which offers specialist bereavement counselling in response to complicated grief and traumatic loss.
- Telephone: 01752 349 769
- Website: www.bcsplymouth.co.uk
- Email: [email protected]
Bereavement at Plymouth Hospitals
They provide sensitive, sympathetic support and assistance to the individual needs of bereaved relatives and carers to help them through the procedures following the death of a patient at the hospitals.
- Telephone: 01752 439 492 or 01752 439 743
- Website: www.plymouthhospitals.nhs.uk
Carers
Plymouth Help and Support for Carers
If you’re over 18 and look after a partner, family member, or friend with an illness or disability, you can ask for a carer’s assessment via their website to look at how caring affects you and the sort of help you need.
- Telephone: 01752 668 000
- Website: www.plymouth.gov.uk
- Email: [email protected]
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
- Telephone: 020 7378 4999
- Website: www.carersuk.org
Devon Carers
Devon Carers is an information and support service run by six organisations working together to improve the quality of services for all carers in Devon. They provide information, assessment and support for carers living in the Devon County Council area or caring for someone living in the Devon County Council area. They have staff based all across Devon.
- Telephone: 03456 434 435
- Website: www.devoncarers.org.uk
Child Health
School Nursing Service
The school nurse team offers public health advice and support to school aged children and their families.
- Telephone: 01752 434 119
- Website: www.livewellsouthwest.co.uk
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
- Website: Infectious illnesses in children
Caring for Children with Coughs
This leaflet contains information about how to look after a child who has a cough (not due to asthma).
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
- Download from: NHS vaccinations and when to have them
Community Groups
Down’s Syndrome – Plymouth and Area Support Group
The group’s aim is to provide thoughtful and understanding support, share useful and relevant information, celebrate achievement and success, have fun together and build friendships.
- Telephone: 0333 1212 300
Meetup Plymouth
Meetup groups you can find in Plymouth.
- Website: www.meetup.com
YMCA Plymouth
YMCA Plymouth enables people to develop their full potential. Young people are the focus of much of their work, but helping to ensure that young people have the best chances in life also means supporting parents and families, to help create a supportive, inclusive and energising community where young people can truly belong, contribute and thrive.
- Telephone: 01752 201 918
- Website: www.ymcaplymouth.org.uk
- Email: [email protected]
Plymouth IVC
Plymouth IVC is a vibrant and friendly social club based in the historic south west country city of Plymouth, Devon. There’s always something happening in the club, theme nights, pub nights, meals out, cinema, theatre and concerts, walking, book club, weekends away and many other varied activities.
- Website: www.plymouthivc.org
Domestic Abuse
Plymouth Domestic Abuse Services (PDAS)
Plymouth Domestic Abuse Services provide support for men, women and children who need advice and protection from domestic abuse. They offer a wide range of help including a refuge, one-to-one support and confidential advice.
- Telephone: 01752 252 033
- Website: www.sanctuary-supported-living.co.uk
- Email: [email protected]
Men’s Advice Line
Advice and support for men experiencing domestic violence and abuse.
- Telephone: 0808 801 0327
- Website: www.mensadviceline.org.uk
- Email: [email protected]
Women’s Aid
Women’s Aid is the national charity working to end domestic abuse against women and children.
- Twitter: @womensaid
- Facebook: @womensaid
- Telephone: 0808 2000 247
- Website: www.womensaid.org.uk
- Email: [email protected]
Drugs and Alcohol
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
- Download from: www.drinkaware.co.uk
One You Days Off – Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
- Download from: Google Play: One You Days Off
- Download from: iTunes: One You Days Off
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
- Telephone: 0300 123 1110
Harbour Centre Plymouth
Harbour is there to help anyone, including family and friends, affected by the misuse of drugs and alcohol by providing information, education, assessment and care co-ordination. They manage community based treatment services and work together with other services, voluntary, private and public, to see that every available option to address individual needs is explored.
- Telephone: 01752 434 343 or 01752 434 567
- Website: www.harbour.org.uk
- Email: [email protected]
Talk to Frank
If you have a problem with drugs, Talk to Frank for friendly, confidential drugs advice.
- Telephone: 0300 123 6600
- Text: 82111
- Website: www.talktofrank.com
- Email: [email protected]
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
- Telephone: 0800 917 7650
- Website: www.alcoholics-anonymous.org.uk
- Email: [email protected]
Depression, Anxiety and Stress
Wellbeing Champions
Wellbeing at Work have over 100 trained and supported Wellbeing Champions, making a difference in their workplace. Strong evidence shows how having a healthy workforce using effective workplace programs and policies can reduce health risks and improve the quality of life for all workers.
- Twitter: @wellbeing_work
- Telephone: 01752 437177
- Website: www.wellbeingatworksouthwest.co.uk
- Email: [email protected]
One You Plymouth
Are you looking to take the first steps to living a healthier lifestyle? One You Plymouth can help you take the first steps to your new healthier lifestyle, supporting you to make simple changes towards a longer and happier life. One You Plymouth provides tools, support and encouragement every step of the way, to help improve your health and lifestyle by making small changes yourself, or with friends and family.
- Telephone: 01752 437177
- Website: www.oneyouplymouth.co.uk
- Email: [email protected]
Western Locality Resource Hub
This is a central source of information about healthcare in West Devon. In the resource hub you’ll find advice and instructions about medical conditions, treatments, medications, care options and hospital details. Discover a range of videos, links, articles and supportive documents that will help you find the answer you’re looking for.
- Website: www.westerndevon.info
Samaritans of Plymouth
They offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal.
- Telephone: 01752 221 666 (local call charges apply) or 116 123 (this number is free to call)
- Website: www.samaritans.org
- Email: [email protected]
The Zone
The Zone offers a wide range of information, advice, counselling and support services to young people.
They support over 5500 young people, who come through their doors, each year. Their drop in service, available 6 days a week, supported by a dedicated team of volunteers, offers young people emotional support and information around many issues including housing, sexual health and mental health.
- Twitter: @thezoneplymouth
- Facebook: @TheZonePlymouth
- Telephone: 01752 206 626
- Website: www.thezoneplymouth.co.uk
- Email: [email protected]
Livewell Southwest
Livewell Southwest is a recognised provider of integrated health and social care services operating across South Hams, West Devon and Plymouth, with additional responsibilities for delivering specialist services to people living in certain parts of Cornwall and Devon. Integrating health and social care means that they can deliver care for people in new ways which are more efficient, with professionals who would have previously worked in individual teams now working together. This way of working helps them to deliver the right care to people, in the right place, at the right time.
- Telephone: 01752 268011
- Website: https://www.livewellsouthwest.co.uk/help/mental-health
- Email: [email protected]
PADS (Plymouth, Anxiety, Depression Support)
P.A.D.S is an informal mental health support group run by adults with mental health issues for adults with mental health issues. It’s somewhere where adults with mental health issues can all come together for coffee and a chat.
- Telephone: 07902 528562
- Email: [email protected]
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
- Website: www.kooth.com
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
- Telephone: 0300 5000 927
- Website: www.rethink.org
- Email: [email protected]
Elderly Care
Fall Prevention
Falls are the single biggest cause of accidental injuries in the home. While they can affect people of all ages, they are most common and tend to be more serious for people in later life.
Maintaining an active lifestyle and keeping good levels of strength and balance can reduce your chances of having a fall. Knowing about hazards in the home is also important, so you can make some quick, simple changes to address them.
- Website: www.rospa.com/falls-prevention
Adult Care and Health
Adult care services provided by Plymouth Council.
- Website: www.plymouth.gov.uk
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
- Telephone: 0800 888 6678
- Website: www.dementiauk.org
Western Locality Resource Hub
This is a central source of information about healthcare in West Devon. In the resource hub you’ll find advice and instructions about medical conditions, treatments, medications, care options and hospital details. Discover a range of videos, links, articles and supportive documents that will help you find the answer you’re looking for.
- Website: www.westerndevon.info
Age UK
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They believe in a world where everyone can love later life and they work every day to achieve this.
- Telephone: 0800 169 2081
- Website: www.ageuk.org.uk
Silver Line
Free phone support for older people, 24 hours a day.
- Telephone: 0800 4708 090
- Website: www.thesilverline.org.uk
Maternity
Positive Tests
If you get a positive test, you do not need to see a doctor unless you have any concerns; after 7 days, please go online and complete the ‘Plymouth Midwife Booking Form’.
Midwife Appointments
To book an appointment with the Community Midwife please contact 07780 684 761.
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
- Download from: Google Play: Baby Buddy
- Download from: iTunes: Baby Buddy
Physiotherapy
Self Referral to Physiotherapy at University Hospital Plymouth
What is self-referral?
This is the new way for patients that are registered with a Plymouth GP to access our physiotherapy service The aim of the new system is to enable patients to activate a referral of treatment without having to visit your GP. Self-referral schemes around the country have shown encouraging benefits to both patients and local health communities. Patients can be seen quicker preventing chronic issues and reducing the need for prescriptions and expensive diagnostic tests. It will also reduce the GP musculoskeletal workload, freeing up appointment slots in their busy clinics. Patient satisfaction with self-referral is high as it encourages engagement and allows patients to state exactly what their symptoms are and how it affects them.
What conditions / injuries do we treat?
Musculoskeletal problems such as neck pain, back pain, muscle strains, ligament strains and arthritis are appropriate for this service. Unfortunately self-referral is not open to patients with neurological conditions such as Multiple sclerosis, Parkinsons, Stroke and respiratory conditions. For treatment of these conditions you would have to be referred by your GP in the normal way and to the appropriate physiotherapy service.
For more information and to self-refer to this service, please visit www.plymouthhospitals.nhs.uk.
Sexual Health
Your Ship
Your Ship is a free and confidential sexual health service run by a friendly and non-judgemental team. The service is open to everyone.
- Telephone: 01752 431 124
- Website: www.plymouthhospitals.nhs.uk
National Sexual Health Helpline
If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 09:00-20:00, Monday-Friday.
- Telephone: 0300 123 7123
- Website: www.nhs.uk/oneyou
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
- Telephone: 0300 123 7123
- Website: www.fpa.org.uk
The Zone
The Zone provide free and confidential sexual health services in Plymouth 6 days a week.
- Telephone: 01752 206 626
- Website: www.thezoneplymouth.co.uk
- Email: [email protected]
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
- Website: www.brook.org.uk
Social Prescribing
Social prescribing is designed to support people with a wide range of social, emotional or practical needs, and many schemes are focused on improving mental health and physical well-being.
Those who could benefit from social prescribing schemes include people with mild or long-term mental health problems, vulnerable groups, people who are socially isolated, and those who frequently attend either primary or secondary health care.
To make a self referral either phone 01752 203673 or email [email protected].
When emailing please provide the following information:
- Name
- DOB
- NHS No (if known)
- Address
- Contact number(s)
- Email address
- GP name
- Practice
- Brief description of reason for referral
Stop Smoking
Smoking Cessation at Elm Surgery
We provide a smoking cessation service at the surgery.
One You Plymouth
One You Plymouth Stop Smoking Advisors can support you throughout your quit attempt and will see you until you feel completely confident to remain smoke free. You are four times more likely to quit for good with support.
- Twitter: @livewellsw
- Facebook: @livewellsouthwest
- Telephone: 01752 437 177
- Website: oneyouplymouth.co.uk
Quit with help
Everyone has a different reason for quitting, get a personalised quit smoking Plan.
- Website: www.quitwithhelp.co.uk
Weight Management
Western Locality Resource Hub
This is a central source of information about healthcare in West Devon. In the resource hub you’ll find advice and instructions about medical conditions, treatments, medications, care options and hospital details. Discover a range of videos, links, articles and supportive documents that will help you find the answer you’re looking for.
- Website: www.westerndevon.info
One You Couch to 5K – Mobile App
The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.
- Download from: Google Play: One You Couch to
- Download from: iTunes: One You Couch to
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
- Website: www.slimmingworld.co.uk
Weight Watchers Plymouth
Each weekly weight loss meeting will include a weigh-in, a group chat and a swapping of support, weight-loss tips and delicious and healthy recipes for you to try back home with family and friends.
- Telephone: 03456 777788 (Lorraine Wotton)
- Website: www.weightwatcherslocal.co.uk
One You Easy Meals – Mobile App
The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.
- Download from: Google Play: One You Easy Meals
- Download from: iTunes: One You Easy Meals
Am I a Healthy Weight?
Calculate your BMI using this NHS Tool.
- Website: BMI healthy weight calculator