111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

The Phlebotomy service is now located at Windsor House. Opening times Monday to Friday, 8:00am to 4:30pm, the service is closed on Bank Holidays. From 6^th October 2025, this service will be for booked appointments only for blood tests. Patients can book online through https://www.plymouthhospitals.nhs.uk/phlebotomy/ or call 01752433040 if they are unable to access the website.

Getting Here
Windsor House, Tavistock Road, Derriford, Plymouth, Devon, PL6 5UF.
There is allocated parking for visitors at the front of the building. Parking is free for the first two hours. Once you arrive, please provide your car registration number at reception.
Parking is free for disabled badge holders.

How to get your blood test
Enter the main door of Windsor House and report to reception. The receptionist will check your request is on the system before you enter the waiting room. You will be given a ticket by the receptionist.
If your bloods are not booked into the system, you can call your clinician and chase these, but you will need to leave the queue and re-join once your request is confirmed.

Waiting Times
This location is exceptionally busy, and when the waiting room is full you will not be allowed to access until this has been cleared.
Wait times can often exceed 1.5 hours and patients arriving after 3:00pm are not guaranteed to be seen.