Contact Us

You can contact the surgery in the following ways:

In Person:

Southway Surgery, 33 Rockfield Avenue, Southway, Plymouth,

PL6 6DX.

By Phone: 01752 776650

Please be aware, the phones are incredibly busy first thing in the morning, so please be patient when trying to get through.

By Fax: 01752 779575

Soon, we will be required to stop using the fax machine, please contact the surgery for an email address where possible.

By Email: If you are a health care professional or part of a health care agency, you may request the surgery email address by calling the surgery.

When the Surgery is Open:

The surgery is also open on Wednesday Evenings between 6:30pm and 8:30pm by appointment only. However, if there is not an evening surgery, then the surgery will not be open.

Please find the surgery opening hours below.

Mornings Afternoons
Monday 7:45am  to 12:30pm 1:00pm  to 6:00pm
Tuesday 7:45am  to 12:30pm 1:00pm  to 6:00pm
Wednesday 8:00am  to 12:30pm 1:00pm  to 6:00pm
Thursday 8:00am  to 12:30pm 1:00pm  to 6:00pm
Friday 8:00am  to 12:30pm 1:00pm  to 6:00pm
Saturday Closed Closed
Sunday Closed Closed

When the Surgery is Closed:

  • The Surgery is always closed on the Bank holidays each year. Please see the table below for dates.
  • The Surgery closes approximately 3 afternoons a year for training updates.
  • To speak to a doctor after the surgery has closed, please telephone Devon Doctors on 0845 6710 270. In the interests of patients, Devon Doctors record incoming telephone calls. These recordings are strictly confidential and are dealt with in exactly the same was as patients medical records.
  • There will be a doctor available to give you advice, or you may be offered an appointment at a treatment centre, or be visited at home by a duty doctor.
  • NHS 111 may also be able to help, click here for more information

Dates of the UK Bank Holidays on which the Surgery will be closed.

Bank Holiday ClosedDay of the WeekDate
New Year's DayTuesday1st Jan
Good FridayFriday19th April
Easter MondayMonday22nd April
Early May Bank HolidayMonday6th May
Spring Bank HolidayMonday27th May
Summer Bank HolidayMonday26th August
Christmas DayWednesday25th December
Boxing DayThursday26th December